About Our Fees

Total Compensation Services (TCS) focuses on offering the highest quality consulting services at the most competitive rates. TCS operates with very low overhead and we pass the savings on to you. Unless a client requests otherwise, the fees for our services are based on a fixed-fee structure.

Our clients prefer our fixed fee quote methodology. There are no surprises. All miscellaneous consulting costs (travel, phone calls, materials, etc.) are included in the project quote. Fees will not exceed the amount stated in our quote unless the scope of the project changes. Our fees include a licensing fee for our software, consulting fees for the development of new software content (job descriptions and evaluation criteria) and an annual maintenance fee.

The software licensing fee is a one time fee, and is based on the size of your organization. Our consulting fee is also a one time fee, and is based on the number of job descriptions that we develop for you (we work with you to consolidate the number of job titles you have). Our consulting fee includes planning meetings with management, the manager/employee workshops, the development of the organization performance standards, orientation and training sessions for your HR department and your managers, new software content data input, and the additional on-site performance management consulting we provide while we are working with you.

We also charge an annual maintenance fee for general software maintenance, help desk support, web hosting and software upgrades. This fee is also based on the size of your organization, and we lock you in to that fee rate for the first four years. We are up front about this fee, and do not call it optional, because we know you will need these services.

Of particular note is that all software upgrades are included in this. We are not like some other software companies that make you buy every new version they develop. When you buy PACET, you are buying into a partnership. We will continue to work with you to make sure we are meeting your needs, and (excepting customized software requests) we will provide software improvements to you at no additional cost.

Budgeting constraints can sometimes be an obstacle to a client's need and desire to implement a new performance management system. We strive to accommodate the needs of our clients, including being flexible in our billing. When appropriate, we can offer you a payment plan that spreads your payments over more than one fiscal year.