About TCS

Founded in 1997 as Total Compensation Services by Mary Hall, CCP, the firm initially specialized in compensation issues. With the addition of principals in training, organizational and software development, TCS is poised to become one of the foremost human resource and information technology consulting firms in the United States.

In 1997 TCS developed its proprietary PACE™ system, and in 2001 TCS developed its PACE™ software. TCS expertise in Healthcare drove the development of PACE™ software, but it is relevant today for all industries. PACE™ was recognized as a 'best practice' in "Assessing Staff Competence" a publication by the Joint Commission. It also received a Best Practice Award from ASHHRA.

A certified Women's Business Enterprise (WBE), TCS serves over 60 clients nationwide.

How is TCS different from other firms?

Experience:
With TCS, your work will be done by experts. We will not assign a junior level consultant to manage your project. Our consulting service team is experienced in every aspect of human resource management and is matched with each client based on the specific needs of that engagement. Our team of software engineers is continually developing and enhancing our software. With combined experience of over 80 years, our software engineers bring exceptional expertise and resources to the products we develop. Our clients, former employers, and business associates will tell you that TCS gets outstanding results for our clients, while demonstrating the highest level of professional integrity.

Value:
We are unique and we know that your organization is too. With TCS, you will get a cost-effective and value-added solution that's right for you, without having to pay for any unnecessary extras or hidden fees. Because we consider our clients to be our long term partners, we will continue, at no charge, to consult with you, support you and provide you with the information and services you need to ensure your continued success.

Cutting-Edge Solutions:
At TCS, we are dedicated to providing our clients with new ideas, new systems, and new technology. Our team spends a significant portion of their time staying abreast of the latest developments in the field and incorporating those needs into our products and services.

A Common-Sense Approach:
There is nothing like good, old-fashioned, common sense. All too often common sense seems to be a rare competency in the consulting world. Not so at TCS. We strive for simplicity, relevance, and results.

The TCS Team

Mary Hall
Chief Executive Officer

Mary Hall, our CEO, has been President of Total Compensation Services since 1997. Mary assists employers with the design and implementation of various Human Resources and Information Technology solutions. Mary is one of the few compensation consultants in the field with over 25 years focused on compensation management.

Her work for Fortune 500 companies and consulting experience includes creation of market based salary structures, performance appraisal systems, internal equity systems, incentive plans, managing organizational transition to new/flexible benefit programs; open enrollment; overseeing benefits administration; management training workshops, total compensation communication programs and compensation market analysis.

Previous responsibilities include Director of International Compensation for a global organization with offices in 80 countries, and the role Corporate Director, Compensation & Human Resources Information Systems for a premier managed care organization with employees in 15 states.  Mary started her compensation career with the leading cable network in New York City in 1982, and began consulting in 1995.

Mary received an MBA from Johns Hopkins University, a BA from University of Miami (Florida), and her Certified Compensation Professional designation from the American Compensation Association/World at Work.

Alan J. Cohen
Chief Operating Officer

Alan has worked in a variety of management positions in the public and private sectors over the past 24 years. Before joining TCS, he owned and managed two businesses in the hospitality industry, operated a real estate management company and served for eight years as the Mayor of the City of Ithaca, N.Y. He also has several years experience in management consulting and has traveled as far as Eastern Europe to share his knowledge and insights.

Alan has developed creative solutions to business problems in the areas of strategic planning, employee relations, organization development and business development. His passion is helping organizations improve their performance while becoming more fulfilling places for their employees to work.

Alan earned his BS in Business Management from Cornell University.

TCS Staff

We have ten full time consultants, programmers, help desk and administrative support staff, working hard to ensure that our PACE™ and other consulting products and services meet the highest quality standards.